An airplane passenger is opening up about her alleged experience with a Delta Airlines flight attendant.
In a TikTok video, which has since been deleted, the passenger, Paige, laid out an incident that she says happened on a recent trip.
“Hey Delta, just so you know, you have a flight attendant on your staff that lacks every bit of customer service and empathy skill known to man,” Paige said in the video according to the Daily Dot.
The pregnant passenger was flying from Washington, D.C., to Nashville, Tennessee, when she got a text message from her husband during the flight safety demonstration.
She had “severe flight anxiety,” and he texted her to see how she was doing and also because she needs to eat regularly, since she’s pregnant.
Paige responded in a few seconds, she says, but Jeffrey, a flight attendant, reportedly looked down at Paige and the woman next to her who was on a call using her headphones.
“Since you two are so busy on your phones, I really hope that you both know what to do when we crash,” Paige says he told her. Paige also said she asked for his name, which at first he didn’t give her.
“Well, you’re obviously not too concerned with my safety because I obviously won’t even know who to yell to for help if I need it,” Paige also stated in the video per the Daily Dot.
She added that Jeffrey went to the front of the plane to talk to another flight attendant, and she heard them laughing.
“Reminder, we were in Washington, D.C. With the current climate of planes and what has happened in D.C., that was just extremely unprofessional and uncalled for,” Paige said. “You don’t say that as a flight attendant anyway, but especially when a tragedy like what has happened there recently happens.”
After they safely landed, Paige said she asked to speak to Jeffrey again but that it became “more of a confrontation than a conversation.”
The Daily Mail reached out to Delta, and a Delta spokesperson told them, “We encourage this customer to reach [out] to Delta, so we can hear more.”
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